Our Commitment to Constant Improvement

Neal’s Yard Remedies is a 30-year-old company where nothing stands still. We are committed to reformulating our product line to take into account new advances in natural product formulation. We acknowledge that we're not perfect, and there are some 'legacy' products and ingredients that we're not 100% satisfied with. However, we are safely using them while we seek alternatives.

If you have questions about any of our products or ingredients, please contact us at info@nyrcanada.ca.

Baby Collection



* What qualifies for free shipping?

  • Orders over $100 after discounts, excluding taxes
  • For free shipping, ensure you select the ground shipping option. Expedited orders are not eligible for free shipping.

- Shipping rates are added to your order total once the order has been placed.

- Depending on the delivery method selected, some shipments may require a signature on delivery. Should you not be in, the parcel may be taken to the nearest Post Office or a re-delivery attempted the following day.

What should I expect after placing my order?

  • An order confirmation email after confirming your purchase;
  • A shipping confirmation email with a tracking number once your order has shipped. You can use this number to track your order directly through the selected shipping method;
  • Ground orders ship within 48 hours of purchase. Expedited orders ship within 24 hours of purchase;
  • Most orders arrive within 2-10 business days.

Please note: We only ship to Canadian addresses.