Contact Us

At Neal's Yard Remedies, we love to hear from our customers. If you have any questions or comments, don't hesitate to contact us at the details below. We try to reply to each email personally, however if you have any questions we suggest you also check our Frequently Asked Questions


Order Concerns:

Toll-free phone: 1.855.495.4958

Local area phone: 1.403-245-NEAL(6325)


Customer Care Hours (Mountain Standard Time):

Sunday Closed
Monday 9:00 am - 6:00 pm
Tuesday 9:00 am - 4:00 pm
Wednesday 9:00 am - 4:00 pm
Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 4:00 pm
Saturday Closed


Inquiries received over the weekend will be addressed on the following Monday.

Our flagship Canadian location ls located at #101, 1111 10 St. SW, Calgary AB, T2R 1E3.

Mailing Address

General Email:

Order Concerns:

Toll-free phone1.855.495.4958

Local area phone: 1.403-245-NEAL(6325)


Have a question?

Link to some useful pages that your customers might want to know about.


Returns & Exchanges

General Questions

Returns & ExchangesShipping Policies.